No-Holes Guarantee
No-Holes Guarantee
At Bambuline, we put durability and quality at the heart of everything we do. We want you to enjoy the best product possible, which is why we’ve introduced our unique ‘No-Holes Guarantee.’ This guarantee gives you peace of mind about the quality of our products.
How Does the 'No-Holes Guarantee' Work?
It’s simple. When you purchase Bambuline underwear, you’re automatically covered by our ‘No-Holes Guarantee.’ If you notice holes in your underwear within 6 months of purchase under normal use, don’t worry – we’ll send you a replacement for free. This ensures you can always rely on the durability and comfort of Bambuline underwear.
Conditions
- The guarantee applies to all underwear purchased directly from Bambuline.
- The guarantee is valid for 6 months from the date of purchase.
- Damage must result from normal use; intentional damage or misuse is not covered.
- To receive a replacement, you must provide a photo of the damaged underwear and proof of purchase.
How to Claim Your Replacement
Claiming your replacement is quick and easy! Just follow these steps:
- Email us at info@bambuline.com with your name, order number, and a clear photo of the damage.
- Our team will review your request within 2 business days.
- If your claim is approved, we’ll send you a new pair of underwear free of charge.
At Bambuline, we’re committed to ensuring you’re not only satisfied with your purchase but also confident in the longevity of our products. With our ‘No-Holes Guarantee,’ you’re assured of both quality and service.
Have questions? Feel free to contact our support team at info@bambuline.com – we’re happy to help!